Reviews

Good experience from beginning to end!

fast andon time work

Very helpful Quick service

Mark was great ! Informative not pushy which we greatly appreciated

Great experience

it was pleasant and i love my car

We purchased a GMC Yukon Denali from Weimer Chevrolet in Moorefield and had an awesome buying experience. Unfortunately, our recent service experience was the complete opposite. Before scheduling the repair, my husband asked Scott in the service department what it would cost to fix the vehicle. He was told twice that the repair would be between $1,100 and $1,200 out the door. Based on that quoted price, we dropped the Yukon off for the repair. After the work was completed, we were unexpectedly told the bill was over $2,000—nearly double the amount we had been quoted. When we questioned why the price had changed so drastically, we were not given a satisfactory explanation. This type of pricing is unacceptable and appears to be a classic bait-and-switch situation. Customers should not be quoted a price multiple times, authorize repairs based on that quote, and then be presented with a bill that is almost twice as much after the work is finished. To make matters worse, we called and asked to speak with Alex, the person in charge, but never received a return call. We expected much better customer service and communication from a dealership we previously trusted. We will be filing a complaint with the West Virginia Attorney General's Consumer Protection Division so this matter can be reviewed. We hope Weimer Chevrolet addresses this issue promptly and works to resolve it fairly, because these are not the kind of business practices customers should have to experience. Even when my husband picked up suv Scott was rude just wanted to agrue with customer and call them a lier and be little in front of other customers

Josh and Gavin worked hard to find me exactly what I wanted in a truck.

Working with Ashly Sites to get the vehicle I wanted was such a breeze. She handled everything and it was such a joy to work with her during this process.

did not really work with the salesman, work more with the sales manger he did a good job, he found the truck I wanted and had it bought in it was a pretty smooth transaction. this was the most laid back dealership I have ever been to. the sales manger communication could have been a little clearer, waited in the dealership for over 6 hours to see if he could find the truck. truck had a bed liner not a spray in bed liner. truck had the nicer running boards. over all I am pleased, I would say one better experiences I have had at a dealership.